This Saskatoon hardscaping company sent $100,000 in quotes out in 30 days with Wonderly

Before Wonderly

“I have really bad phone anxiety.”

Leighton runs a paving and hardscaping business in Saskatoon called Paradox Hardscapes.

While he excels at running landscaping projects and job sites, he hated the admin side of owning a business — answering the phone, organizing leads, responding to leads, and quoting.

“I had really bad phone anxiety,” he says. “I hate answering. If I had 10 leads, I would answer zero of them. Or maybe one, maybe two.” – Leighton, Owner of Paradox Hardscapes

When he did follow up with leads, he had no system to organize the leads or help him quote efficiently. He did most things manually.

And the work came in faster than his manual systems could keep up with. He would spend late nights responding to leads, quoting, and invoicing. And he still struggled to respond to everyone.

It was stressful. And more than once, he thought about quitting his business altogether.

The turning point

He wanted a tool or person to answer the phone. He found a system that helped run his entire business.

For years, he’d wanted an answering service — someone to pick up the calls he couldn’t. “The whole time I was like, ‘man, if only there was some sort of answering service.’”

He’d been interested in AI phone receptionists for a while, and he’d tried a few phone-answering apps that never worked correctly.

Then he saw a Wonderly ad, and got on a call with the Wonderly team. Because he didn’t need to pay for Wonderly unless it worked for him and brought in revenue, he decided to give it a shot.

What he didn’t expect was how much Wonderly did.

Wonderly handled his quoting, his scheduling, his follow-up, his website, and his ads, and kept all of it in one place.

“Every problem I had with my business, it solved it.” – Leighton, Owner of Paradox Hardscapes

The transformation

A few days after getting started with Wonderly, Leighton left his phone in the car and went into the boxing gym for an hour.

When he came back out, he had two new bookings. Wonderly’s AI receptionist had taken the calls and booked meetings on his calendar for him. That’s when he knew Wonderly would work.

Before Wonderly, every unanswered call could mean a lost job. Now, if he’s on-site and can’t get to his phone for an hour, the Wonderly AI receptionist answers, gathers the customer’s information, texts them back, and puts the meeting on his calendar.

“The AI agent: it works perfectly,” – Leighton, Owner of Paradox Hardscapes

And once the meeting is booked, the quoting process is faster too. When a hot lead comes in, Leighton calls right away. If the customer is ready, he goes to the property, walks the job, builds the quote, and sends it before he leaves — all inside Wonderly.

The customer has a quote in hand the same day.

Leighton says he’s now the fastest quoter in his region.

Customers tell him they’re still waiting on other companies to send estimates weeks later. But by then, they’ve already signed on with Paradox Hardscapes, because Leighton followed up, quoted the job, and moved the sale forward.

“I know I’m doing more than my competition. And there’s nothing they can do about it.” – Leighton, Owner of Paradox Hardscapes

Before Wonderly, leads were scattered across two phones, Facebook pages, notes, spreadsheets, and his memory. Now they’re in one system.

Between job sites, he can open his laptop in his truck, pull up his leads, see the notes, and make sales calls through Wonderly.

“That part makes life really easy,” he says.

The results

In his first month with Wonderly, Leighton sent more than $100,000 in quotes.

He estimates he’s quoted four times as much as last year — maybe more — and believes he could book two or three times last year’s revenue.

And the phone anxiety that once made him wonder if business was even for him is mostly gone.

Now, he’s doing the parts of the job he used to dread — answering leads, making sales calls, sending quotes, following up — because Wonderly gives him a system to work from and keeps everything organized.

There are even days when he gets excited to answer the phone.

“Now I’m excited to do all the stuff that I used to hate. I could do $200,000 worth of quotes right now while these guys are working, because I have it lined up.”