> For the complete documentation index, see [llms.txt](https://www.wonderly.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.wonderly.com/help/wonderly/wonderlys-navigation/pages-navigation/inbox-page-navigation.md).

# Inbox page navigation

### Inbox **sidebar**

* **Search button** – Type your search query, such as a keyword, client name, topic, sender, or subject.
* **Email** – Send a new message from your personal email or a shared inbox address
* **Phone** – Quickly trigger a call or send a text message to any of your Wonderly contacts
* **Labels** – Use them to stay organized and focused on what matters most.
  * **Urgent** – Messages that need immediate attention (e.g., a lead asking for a quote, a client flagging an issue)
  * **To Do** – Messages that require action but aren't time-sensitive (e.g., a document request, scheduling follow-up)
  * **To Read** – Messages that are informational only (e.g., a receipt, confirmation, newsletter)
* **When clicking on any of these labels, the tertiary sidebar will show:**
  * **Filter** – See all conversations or only unread messages.
  * **Three-Dot Menu** – Access additional actions:
    * **Switch to list view** – Change how your inbox conversations are displayed:
      * **Preview view** – Shows conversation previews with more visual information.
      * **Split view** – Shows a simpler, more compact list format with just conversation titles and dates.
    * **Refresh** – Manually updates your inbox to show the latest conversations and messages.
    * **Add account** – Allows you to connect additional email accounts to your Wonderly Inbox.
* **My Inbox** – Shows emails connected to your personal email account (Gmail or Outlook)
  * **When clicking on My Inbox, the tertiary sidebar will show the same structure as above.**
  * **From Inside the Conversation (top bar):**
    * **Mark as read / Mark as unread** – Update whether the message has been reviewed.
    * **Assignee** – Assign the conversation to a teammate (shows as "Unassigned" if no one is assigned yet).
    * **Labels** – Add or remove labels (Urgent, To-Do, To-Read)
    * **New Deal** – Create a new sales opportunity in your pipeline based on the conversation.
    * **Archive** – Move the conversation to your archived tab.
    * **Snooze** – Hide the conversation temporarily with a reminder time.
    * **Three dots menu** – Access Forward and Mark as Spam options.
  * **Assigned to Me** – Shows conversations from shared inboxes that someone delegated to you.
* **Shared Inbox Feature** – A team-wide communication hub where your entire team can see incoming messages from clients and leads in one place.
  * **Tertiary Sidebar:**
    * **Filter** – See all conversations or only unread messages.
    * **Three-Dot Menu** – Access additional actions:
      * **Switch to list view** – Change how your inbox conversations are displayed:
        * **Preview view** – Shows conversation previews with more visual information.
        * **Split view** – Shows a simpler, more compact list format with just conversation titles and dates.
      * **Refresh** – Manually updates your inbox to show the latest conversations and messages.
      * **Add account** – Allows you to connect additional email accounts to your Wonderly Inbox.
* **Client Intake** – Shows all form submissions from your Wonderly website in one unified view. Every time someone fills out your intake form, the submission appears here automatically.
* **Phone Agent** – Displays all incoming call conversations from your AI phone agent in one unified view. Every call is automatically recorded, transcribed, and summarized.
* **More dropdown** – Access to different conversation views and statuses.
  * **Sent** – View all emails you've sent from your Wonderly Inbox.
  * **Snoozed** – See conversations you've temporarily hidden with a snooze reminder (they'll reappear at the time you selected)
  * **Draft** – Access unsent email drafts you've started composing but haven't sent yet.
  * **Archived** – View conversations you've removed from your active inbox without deleting them.
  * **Spam** – See emails marked as spam or unwanted messages.