# Inbox page navigation

### Inbox **sidebar**

* **Search button** – Type your search query, such as a keyword, client name, topic, sender, or subject.
* **Email** – Send a new message from your personal email or a shared inbox address
* **Phone** – Quickly trigger a call or send a text message to any of your Wonderly contacts
* **Labels** – Use them to stay organized and focused on what matters most.
  * **Urgent** – Messages that need immediate attention (e.g., a lead asking for a quote, a client flagging an issue)
  * **To Do** – Messages that require action but aren't time-sensitive (e.g., a document request, scheduling follow-up)
  * **To Read** – Messages that are informational only (e.g., a receipt, confirmation, newsletter)
* **When clicking on any of these labels, the tertiary sidebar will show:**
  * **Filter** – See all conversations or only unread messages.
  * **Three-Dot Menu** – Access additional actions:
    * **Switch to list view** – Change how your inbox conversations are displayed:
      * **Preview view** – Shows conversation previews with more visual information.
      * **Split view** – Shows a simpler, more compact list format with just conversation titles and dates.
    * **Refresh** – Manually updates your inbox to show the latest conversations and messages.
    * **Add account** – Allows you to connect additional email accounts to your Wonderly Inbox.
* **My Inbox** – Shows emails connected to your personal email account (Gmail or Outlook)
  * **When clicking on My Inbox, the tertiary sidebar will show the same structure as above.**
  * **From Inside the Conversation (top bar):**
    * **Mark as read / Mark as unread** – Update whether the message has been reviewed.
    * **Assignee** – Assign the conversation to a teammate (shows as "Unassigned" if no one is assigned yet).
    * **Labels** – Add or remove labels (Urgent, To-Do, To-Read)
    * **New Deal** – Create a new sales opportunity in your pipeline based on the conversation.
    * **Archive** – Move the conversation to your archived tab.
    * **Snooze** – Hide the conversation temporarily with a reminder time.
    * **Three dots menu** – Access Forward and Mark as Spam options.
  * **Assigned to Me** – Shows conversations from shared inboxes that someone delegated to you.
* **Shared Inbox Feature** – A team-wide communication hub where your entire team can see incoming messages from clients and leads in one place.
  * **Tertiary Sidebar:**
    * **Filter** – See all conversations or only unread messages.
    * **Three-Dot Menu** – Access additional actions:
      * **Switch to list view** – Change how your inbox conversations are displayed:
        * **Preview view** – Shows conversation previews with more visual information.
        * **Split view** – Shows a simpler, more compact list format with just conversation titles and dates.
      * **Refresh** – Manually updates your inbox to show the latest conversations and messages.
      * **Add account** – Allows you to connect additional email accounts to your Wonderly Inbox.
* **Client Intake** – Shows all form submissions from your Wonderly website in one unified view. Every time someone fills out your intake form, the submission appears here automatically.
* **Phone Agent** – Displays all incoming call conversations from your AI phone agent in one unified view. Every call is automatically recorded, transcribed, and summarized.
* **More dropdown** – Access to different conversation views and statuses.
  * **Sent** – View all emails you've sent from your Wonderly Inbox.
  * **Snoozed** – See conversations you've temporarily hidden with a snooze reminder (they'll reappear at the time you selected)
  * **Draft** – Access unsent email drafts you've started composing but haven't sent yet.
  * **Archived** – View conversations you've removed from your active inbox without deleting them.
  * **Spam** – See emails marked as spam or unwanted messages.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://www.wonderly.com/help/wonderly/wonderlys-navigation/pages-navigation/inbox-page-navigation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.