Why my website isn’t live

Check why your Wonderly website may not appear online and how to get it live.

Your website can be accessed through either Wonderly’s default domain or a custom domain. Depending on which option you choose, the steps to make your site live vary.

Method 1: Use Wonderly’s Default Domain

When to use: Use this method if you want your website to go live instantly and want to avoid the extra steps of configuring DNS settings or purchasing a custom domain.

1. Click Settings (⚙️) at the top-left of your Wonderly account.

2. Select Website from the secondary sidebar.

3. Go to the Publishing tab.

4. Locate the Wonderly URL slug section.

5. Add your Wonderly URL (e.g., "martingalaxy").

6. Click Save.

7. Click the arrow (↗) next to Save to open your website preview in a new browser tab to verify the URL.

   1. Your Wonderly URL will look something like martingalaxy.wonderly.space

Expected outcome: Your website is now live instantly on your Wonderly default domain.

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Method 2: Use a Custom Domain

When to use: Use this method if you want your website on a domain you already own, such as www.yourcompanyname.com, maintaining brand consistency and ensuring visitors recognize your official website.

1. Click Settings (⚙️) at the top-left of your Wonderly account.

2. Select Website from the secondary sidebar.

3. Go to the Publishing tab.

4. Locate the Custom Domain section.

5. Click on Configure, and follow the prompts.

   1. You'll have to wait 24–48 hours for DNS changes to propagate.

6. Click Website under My Business in the main sidebar.

7. Click Publish at the top-right corner.

8. Click Publish again to make your website live.

Expected outcome: Your website is now accessible on your custom domain.