Organize and manage Inbox conversations

How to use status, read state, and labels to keep your Inbox under control.

As conversations flow into your Inbox, you need ways to track what needs attention and what is already handled. Wonderly gives you three tools to stay organized: marking conversations as open or closed, flagging them as read or unread, and applying labels to categorize messages.

Mark a conversation as read or unread

When to use: You want to flag whether a message has been reviewed.

1. Click Inbox in the main sidebar.

2. Open either My Inbox or Shared Inbox from the secondary sidebar.

3. Click the conversation you want to update.

4. Click Mark as read or Mark as unread at the top of the conversation.

Expected Outcome: Unread conversations appear in bold in the secondary sidebar, making them easy to spot.

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Add or remove labels from a conversation

Labels help you categorize conversations in Wonderly so you can quickly find, track, and manage messages. You can add or remove labels on any conversation and filter your Inbox to see all messages with the same label.

When to use: You want to categorize a conversation so you can find and track it later.

1. Click Inbox in the main sidebar.

2. Open either My Inbox or Shared Inbox from the secondary sidebar.

3. Click the conversation you want to label.

4. Check or uncheck the labels you want to apply: Urgent, To Do, or To Read.

Expected Outcome: The conversation is now tagged and grouped by label at the top of My Inbox.

Labels are only applied and stored within Wonderly—they do not sync back to your original email account (Gmail, Outlook, etc.).